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KNOWLEDGE. WITH DIRECTION.

Your next chapter starts here.

Explore 56 programmes across five fields. Find the skills that support your goals — and a format that fits your life.

For you. For your team.Expert-led, with clear outcomesIn person & live online

56 courses to move you forward

Palace of Westminster and Big Ben beside the Thames in London
United Kingdom

Languages

English courses for life and work

Speak English with greater clarity and confidence at work, while travelling and in everyday life. Practise conversations, meetings, presentations and useful writing with a programme shaped around your goals. Your starting point and next learning target are defined using the CEFR A1–C2 framework.

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The illuminated Brandenburg Gate in Berlin at dusk
Germany

Languages

German courses for life and work

Develop practical German for everyday life, travel and professional relationships wherever you use the language. Build confidence in conversation, listening and writing through a personalised programme in Standard German. Your starting level and next learning target are defined using the CEFR A1–C2 framework.

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The Eiffel Tower and Parisian streets in France
France

Languages

French courses for life and work

Use French confidently in everyday conversations, on your travels and in professional relationships. Connect pronunciation, listening and written communication with situations that matter to you, wherever you use French. Your personalised programme builds on your current skills, with progression guided by the CEFR A1–C2 framework.

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Zurich old town and the Limmat, with Lake Zurich in the background
Switzerland

Languages

Swiss German courses for everyday communication

Understand and join conversations with Swiss German speakers in everyday life and at work. Focus on listening, useful expressions and spoken interaction, with a regional dialect chosen around your contacts. A personalised pathway of around six months develops agreed communication skills; Standard German remains a separate focus for formal writing.

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Venetian palaces and boats on the Grand Canal in Italy
Italy

Languages

Italian courses for life and work

Bring Italian into your everyday life, travels and professional relationships. Practise understanding, speaking and writing through situations that connect with your interests, from a conversation in Italy to cooperation with international colleagues. Your personalised pathway follows the CEFR A1–C2 framework, starting from your assessed level.

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Shanghai skyline and the Huangpu River in China
China

Languages

Chinese courses for life and work

Learn Chinese for personal interests, travel and international work. This programme focuses on Mandarin, connecting pronunciation, listening, conversation and writing through practical tasks. Your trainer adapts the learning goals to your starting point, using the CEFR A1–C2 framework to describe communication skills. Language variety and writing system are agreed before you begin.

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The distinctive facade of Casa Batlló in Barcelona, Spain
Spain

Languages

Spanish courses for life and work

Build Spanish for travel, international relationships and professional tasks. Develop speaking, listening and writing through practical situations that reflect your interests. Usage from Spain or Latin America is selected around your goals. Your learning plan follows the CEFR A1–C2 framework, with clear starting and target levels.

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A traditional red pagoda above the green hills of Kyoto, Japan
Japan

Languages

Japanese courses for life and work

Learn Japanese for travel, personal interests and professional relationships. Connect listening, conversation and writing systems with communication suited to real situations. Your trainer adapts the balance of spoken and written work to your goals. The CEFR A1–C2 framework provides reference points for describing and assessing your communication skills.

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Historic facades reflected in a canal in Saint Petersburg
Russia

Languages

Russian courses for life and work

Develop Russian for everyday conversations, personal relationships and professional tasks. Connect Cyrillic writing, pronunciation and practical communication in a programme shaped around your interests. Your starting skills and next learning target are defined using the CEFR A1–C2 framework, with useful practice wherever you plan to use Russian.

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A traditional yellow tram on a historic Lisbon street in Portugal
Portugal

Languages

Portuguese courses for life and work

Learn Portuguese for travel, personal relationships and international cooperation. Choose European or Brazilian Portuguese around your contacts and goals. Listening, pronunciation, conversation and writing come together through practical tasks. Your personalised programme follows the CEFR A1–C2 framework and builds towards the next level from your assessed starting point.

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↗OSAM / 11

Communication

Negotiation training

Effective negotiations begin before the first offer. Develop a clear preparation process, communicate your interests and work towards agreements that can be implemented. OSAM combines purchasing, sales and difficult conversations with realistic practice for Swiss workplaces. Your objectives, experience and actual negotiation responsibilities shape the learning pathway.

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↗OSAM / 12

Communication

Sales and customer advisory skills

Effective selling starts with understanding a need and enabling a well-informed decision. Build a consistent sales process from preparation and discovery to after-sales support. Realistic cases connect clear value communication with reliable customer relationships and responsible use of contact information, giving you tools you can adapt to your own professional setting.

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↗OSAM / 13

Communication

Public speaking and storytelling

Make your central message clear and guide an audience through complex ideas. This programme combines structure, voice, physical presence and purposeful storytelling. Work on presentations you actually need to deliver and use practice with specific feedback to develop a speaking style that fits your personality, audience and professional responsibilities.

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↗OSAM / 14

Communication

Rhetoric and persuasive communication

Persuasive communication depends on clear thinking, sound arguments and attention to other perspectives. Learn to structure a position, take objections seriously and express your reasoning precisely. This programme connects speeches, discussion and digital communication with workplace practice and a thoughtful approach to the influence language can have on an audience.

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↗OSAM / 15

Communication

Conflict management

Conflicts become easier to address when causes, roles and expectations are made visible. Learn to raise tensions early, prepare difficult conversations and develop practical agreements. The programme considers both interpersonal communication and working conditions that contribute to conflict, helping you respond constructively to competing interests in Swiss professional settings.

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↗OSAM / 16

Communication

Crisis communication

Under pressure, organisations need clear responsibilities and reliable messages. Prepare for sensitive events and practise communicating confirmed information in a way people can understand. The focus is internal coordination, empathy, media handling and traceable updates. Swiss public-sector guidance provides useful context while exercises reflect your organisation's responsibilities and operating environment.

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↗OSAM / 17

Communication

Nonverbal communication

Voice, gaze, gesture and physical presence influence a conversation. Learn to manage your own communication more deliberately and interpret observations with appropriate care. Practical exercises are paired with a critical approach to simplistic claims. Context, cultural differences and individual habits matter: body language is not a dependable method of detecting whether someone is lying.

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↗OSAM / 18

Communication

Train the trainer

Helping adults learn requires more than a polished presentation. Design purposeful learning activities, involve participants and check whether new knowledge can be applied. OSAM combines adult-learning principles with the development of your own teaching session, considering in-person delivery, live online learning and the practical organisation of work as an internal or independent trainer.

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↗OSAM / 19

Communication

Graphic design and visual communication

Create visual content that organises information and makes a message understandable. Combine typography, colour, composition and digital production in a project of your own. Develop a reasoned design concept, work with appropriate tools and prepare files for different media. Rights clearance and consistent use of brand elements form part of responsible professional practice.

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↗OSAM / 20

Communication

Marketing and communication

Connect market understanding, clear positioning and measurable activity in a practical marketing plan. Work on your own offer or organisation to develop relevant messages, channels and evaluation criteria. The programme considers Switzerland's multilingual markets and combines creativity with planning, data quality and responsible use of advertising and customer information.

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⊞OSAM / 21

Management & Administration

Management

Lead people, organise work and make decisions your team can understand. This programme connects management foundations with the practical demands of working in Switzerland. From a first supervisory position to responsibility for an established team, you explore situations that reflect your own role. OSAM helps you identify the capabilities to develop and the changes you want to achieve at work.

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⊞OSAM / 22

Management & Administration

Leadership

Effective leadership combines a clear direction with trust and consistent action. This programme helps you develop an approach that fits your values, responsibilities and working environment. Through practical situations, you examine how your behaviour, communication and decisions affect others. You learn to involve people, support development and maintain direction through uncertainty, with a learning plan tailored to your professional objectives.

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⊞OSAM / 23

Management & Administration

Human Resources

Support people professionally throughout their journey with an organisation. This programme connects recruitment, personnel administration and development with the particular context of working in Switzerland. You practise handling information carefully, advising managers clearly and approaching sensitive situations in a structured way. Your learning plan reflects your experience, responsibilities and any further qualification pathway you wish to explore.

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⊞OSAM / 24

Management & Administration

Swiss Labour Law

Make employment decisions with a clearer understanding of the Swiss legal context. This programme connects key labour law topics with practical cases and a disciplined approach to checking sources. Learn to identify relevant facts, review documentation and involve qualified support when needed. The emphasis is on private employment relationships, with public-sector or industry-specific rules distinguished where relevant to your agreed learning objectives.

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⊞OSAM / 25

Management & Administration

SME Management

Running a small or medium-sized business requires a connected view of strategy, money, customers and people. This programme brings those perspectives together in a practical approach to managing the business. Work through your company's challenges, examine assumptions and establish achievable priorities. Swiss institutional references provide context, while exercises reflect your sector, resources and stage of development.

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⊞OSAM / 26

Management & Administration

Time Management and Productivity

Greater control starts with deliberate decisions about tasks, attention and collaboration. This programme helps you analyse how you work and build a practical system for prioritising, planning and following through. Try methods on real assignments and identify the changes that suit your circumstances. The focus is on sustainable working habits and realistic capacity, without promising a fixed number of hours saved.

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⊞OSAM / 27

Management & Administration

Artificial Intelligence for Business

Understand where artificial intelligence can help your work and how to introduce it responsibly. This programme combines accessible foundations with practical applications, critical evaluation and organisational implementation. Develop a specific use case from an initial need to a testable pilot. Tools and exercises are selected according to your experience, professional responsibilities and the outcomes you want to explore.

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⊞OSAM / 28

Management & Administration

Office Software and Digital Workplace Skills

Complete everyday digital tasks with greater confidence and consistency. This programme connects word processing, spreadsheets, presentations and collaboration with careful management of files and information. Work through practical examples and develop the functions that matter for your job. Your starting level, software environment and any external certification goals are discussed before the individual learning plan is agreed.

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⊞OSAM / 29

Management & Administration

Corporate Responsibility and Sustainability

Turn responsible business conduct into a practical and explainable part of your organisation. This programme connects social and environmental impacts with strategy, operations and transparent communication. Identify relevant issues, examine available evidence and develop realistic actions. Swiss institutional guidance helps establish context, while specific obligations and priorities depend on your company's activities, size and operating environment.

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⊞OSAM / 30

Management & Administration

Swiss Real Estate Practice

Build a grounded understanding of property management, marketing and financial assessment in Switzerland. This programme connects legal orientation with administrative, technical and commercial responsibilities. Work with typical documents and cases, understand the interfaces between specialists and develop a structured approach to property-related tasks. The scope and depth are adapted to your experience and intended professional application.

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⊞OSAM / 31

Management & Administration

Swiss Business Law

Spot legal risks earlier and make better-informed business decisions. This programme connects the foundations of Swiss business law with practical cases involving contracts, companies, liability and commercial disputes. Develop useful checking routines and learn to work more effectively with qualified legal advisers.

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⊞OSAM / 32

Management & Administration

SAP S/4HANA: administration, purchasing and sales

Turn everyday business tasks into confident SAP S/4HANA operations. Practise purchasing, sales and administrative workflows in a training environment, follow documents through the process and understand how your actions affect other teams. Your learning pathway focuses on your role; the SAP edition, practice system access and exercise scope are confirmed in your proposal before enrolment.

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⊞OSAM / 33

Management & Administration

Purchasing and procurement: supplier selection and management

Buy with clearer criteria, improve delivery reliability and make purchasing costs visible. This programme covers the full operational purchasing cycle: define a need, find and evaluate suppliers, compare offers, place orders and monitor performance. You build practical tools for your own purchasing responsibilities, with a focus on decisions that support the business.

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⊞OSAM / 34

Management & Administration

Business Analysis & Requirements Engineering – IREB CPRE Foundation Preparation

Turn business needs into clear, testable requirements that developers, suppliers and stakeholders can use. Build a practical requirements specification through interviews, modelling and review, while preparing for the IREB CPRE Foundation Level examination. The certification focus is requirements engineering; workplace cases connect it to your wider business analysis role.

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⊞OSAM / 35

Management & Administration

IT Service Management – ITIL Foundation (Version 5) Preparation

Connect reliable IT services with the outcomes your organisation needs. Use practical support and service-delivery cases to clarify responsibilities, improve handovers and prioritise improvements, alongside preparation for ITIL Foundation (Version 5). The programme connects day-to-day service management with the wider digital product and service lifecycle.

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⊞OSAM / 36

Management & Administration

Swiss import and export: customs, Incoterms and Passar

Build reliable processes for goods moving across Switzerland's borders. Work through a complete import or export case, check supporting documents, interpret delivery terms and coordinate with freight forwarders and customs specialists. For organisations, the programme connects everyday operational improvements with a practical Passar transition plan covering data quality, responsibilities and testing.

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▥OSAM / 37

Finance

Finance and accounting specialist

Build connected expertise in accounting, controlling and financial management for Swiss organisations. This learning pathway combines financial statements, tax, payroll and decision support through practical cases. Preparation for a Swiss federal professional examination is explicitly distinguished from an internal OSAM course qualification when your programme is agreed.

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▥OSAM / 38

Finance

Accounting in Switzerland

Understand how business documents become reliable financial information. This course follows the accounting cycle of a Swiss organisation, from accounts and daily transactions through receivables, payables and year-end reporting. Practical exercises develop careful documentation, numerical judgement and effective communication with an external accountant or fiduciary adviser.

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▥OSAM / 39

Finance

Swiss taxation

Develop a structured understanding of Swiss taxation and its relevance to individuals, businesses and HR teams. The course connects direct taxes, VAT and administrative procedures through practical cases. Learn to organise relevant facts, recognise cantonal differences and understand the limits of a general assessment before applying information to a real situation.

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▥OSAM / 40

Finance

Private banking

Strengthen the technical and communication foundations of responsible client service in Swiss private banking. The course connects wealth structures, investment understanding and regulatory diligence with realistic advisory situations. Its focus is a clear decision process, transparent risk communication and reliable documentation, rather than promotion of particular products or promised investment returns.

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▥OSAM / 41

Finance

Banking regulation and compliance

Learn to translate regulatory requirements into traceable controls and effective operating procedures. This course explores core compliance questions in the Swiss financial environment, from money-laundering prevention to conflicts of interest and cross-border risk. Practical cases develop careful risk assessment, clear escalation and constructive collaboration between business teams, compliance professionals and management.

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▥OSAM / 42

Finance

Insurance in Switzerland

Develop a systematic overview of social and private insurance in Switzerland. This course connects risk assessment, contract interpretation and benefit coordination with clear client communication. Learn to compare cover critically and identify questions requiring further investigation, without turning a general product description into a binding entitlement or individual recommendation.

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▥OSAM / 43

Finance

Behavioural finance

Explore how perception, emotion and social influence shape financial decisions. This course connects behavioural concepts with practical situations in investment discussions, budgeting and risk assessment. Develop methods that make assumptions visible and improve the decision process, without claiming that human biases can be eliminated entirely or that better investment returns are guaranteed.

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▥OSAM / 44

Finance

Trading and risk management

Learn to challenge trading ideas and make risk visible before making a decision. The course combines market mechanics, fundamental and technical analysis, backtesting and trading psychology. Exercises use educational cases and simulations. The emphasis is testable assumptions and disciplined risk processes; neither profits nor successful trading strategies are promised.

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▥OSAM / 45

Finance

Understanding financial markets

Build a grounded understanding of financial markets and their relationship with the real economy. The course introduces money and capital markets, investment instruments and essential risk concepts through clear examples. Learn to interpret economic news, read data critically and participate in professional financial discussions with precise, well-supported questions.

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▥OSAM / 46

Finance

Sustainable finance

Assess sustainability claims in financial products using a clear analytical framework. This course connects ESG foundations, investment approaches, data quality and climate risk with developments in the Swiss financial sector. Learn to separate objectives from evidence, recognise greenwashing risks and communicate the limitations of a sustainability assessment accurately.

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✳OSAM / 47

Health

First aid training in Switzerland

Build the confidence to respond when someone needs help. This course combines a structured approach to emergencies with supervised practice and scenarios relevant to your workplace or everyday life. OSAM agrees the scope with you before training, taking account of prior knowledge, practical requirements and the responsibilities of your organisation.

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✳OSAM / 48

Health

Medical secretary training in Switzerland

A well-run medical office combines accurate administration with considerate patient service. This course introduces reception, scheduling, correspondence and records management in the Swiss healthcare environment. Practical tasks help you handle information reliably, work with clinical colleagues and recognise where administrative responsibilities end and professional healthcare decisions begin.

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✳OSAM / 49

Health

Naturopathy foundations course in Switzerland

Explore naturopathic concepts through a structured and critical learning programme. The course combines health literacy, lifestyle topics and communication with careful consideration of evidence and professional boundaries. It is designed to help you understand different approaches; participation does not authorise diagnosis, treatment or the replacement of established medical care.

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✳OSAM / 50

Health

Emotional management training

Emotions shape collaboration, decisions and responses to demanding situations. This programme helps you notice your own reactions, prepare conversations and develop constructive ways to act. Personal reflection is combined with practical workplace scenarios, while recognising that pressure can also arise from working conditions, unclear responsibilities and team structures.

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✳OSAM / 51

Health

Workplace health training in Switzerland

Healthy working conditions depend on clear responsibilities, suitable organisation and systematic prevention. This course helps you recognise workplace demands, prioritise improvements and follow through on agreed measures. It connects practical observation with Swiss SECO and Suva references and considers physical and psychosocial risks as parts of the same working environment.

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✳OSAM / 52

Health

Nutrition and lifestyle course in Switzerland

Nutrition knowledge is most useful when it works in everyday life. This programme connects Swiss dietary recommendations with practical questions about meals, shopping, movement and personal routines. Learn to evaluate conflicting information and plan realistic changes without rigid food rules, weight-loss promises or an attempt to replace individual medical care.

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✳OSAM / 53

Health

Meditation and mindfulness course

Learn to direct attention deliberately and develop a manageable personal meditation practice. Guided exercises are combined with clear reflection and practical ways to bring short sessions into everyday life. Individual experiences are respected: the aim is to learn a practice, without promising specific health outcomes or uninterrupted concentration.

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✳OSAM / 54

Health

Yoga course in Switzerland

Develop a yoga practice suited to your circumstances and everyday life. This course combines introductory postures, natural breathing and deliberate movement with thoughtful session planning. Individual adaptation matters more than an idealised appearance: progress means understanding movement and recognising your own limits in a responsible, informed way.

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✳OSAM / 55

Health

Pilates course in Switzerland

Pilates combines controlled movement, coordination and deliberate body awareness. This programme introduces foundational exercises step by step and helps you develop a suitable personal practice. Clear movement principles, manageable demands and individual adaptations take priority, without treatment promises or an assumption that every person should adopt one ideal posture.

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✳OSAM / 56

Health

Sophrology foundations course

This course offers a structured introduction to sophrology exercises involving breathing, body awareness and imagined situations. Learn to describe methods clearly, recognise their limits and develop a suitable personal practice. The programme supports learning and general wellbeing; it does not promise treatment of physical or mental health conditions.

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YOUR NEXT STEP

Your ambitions. Our starting point.

Tell us where you want to go. Together, we will define the learning journey that gets you there.

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