Communication
Persuasive communication depends on clear thinking, sound arguments and attention to other perspectives. Learn to structure a position, take objections seriously and express your reasoning precisely. This programme connects speeches, discussion and digital communication with workplace practice and a thoughtful approach to the influence language can have on an audience.
Request informationYOUR PROGRAMME AT A GLANCE
For individuals & organisationsWe agree a start that fits your professional and personal commitments.
OSAM certificates: according to your starting level and learning goals. Company group programmes are usually planned in days or half-days.
Synchronous teaching. Both formats include the OSAM platform for course materials and organisational information.
From an eduQua-certified institution.
An individual quotation confirms the programme, delivery format and applicable fees.
Highly personalised teaching with experienced practitioners working at a high professional level.
FROM KNOWLEDGE TO CAPABILITY
For specialists, managers, consultants, sales professionals, project leaders and anyone who needs to explain decisions or contribute to important discussions. Stage experience is not required; conversations in small groups provide equally valuable opportunities to practise.
YOUR LEARNING JOURNEY
These modules form the core programme. Where useful, we refine the emphasis, examples and learning activities to reflect your professional context, starting point and objectives.
Explore how credibility, reasoning and emotional connection interact. Review examples to understand why a message persuades or encounters resistance. Distinguish transparent influence from misleading claims, exaggeration and pressure that prevents the other person from making an informed decision.
Connect a claim to reasons and supporting evidence. Anticipate objections and represent opposing positions fairly. Identify common reasoning errors, assess what a statistic can actually show and learn to communicate uncertainty openly instead of disguising it with confident language.
Develop an opening, ordered main points and a clear conclusion. Simplify long sentences and specialist terminology where they obstruct understanding. Transitions, examples and concise summaries make your reasoning easier to follow, particularly when speaking time is limited.
Practise comparison, repetition, contrast and questions as tools for expression. Use a relevant example to make an abstract issue tangible. Also assess when a device sounds forced or an emotional story risks distorting the evidence behind a message.
Practise spontaneous responses, respectful interventions and bringing a discussion back to its purpose. Compare a face-to-face debate with an interview or a written online contribution. Maintain an understandable and consistent position when responding to critical questions.
Bring the methods together in a short speech and a discussion. Receive feedback on clarity, evidence and effect. Develop a personal set of useful formulations and practice objectives that you can apply in upcoming professional conversations and decision-making meetings.
THE PEOPLE BEHIND YOUR PROGRESS
Educational direction, subject expertise and adult learning support. Your final trainer assignment is confirmed in your proposal.
DIRECTOR’S PERSPECTIVE
Managing Director
Simon Pawolleck provides OSAM’s overall direction. The focus is on relevant skills, a clear learning structure and personal support that connects professional ambitions with practical progress.
EXPERT’S PERSPECTIVE
Programme Director · Rhetoric
Matthieu Wildhaber brings the programme’s subject expertise into focus. The educational approach connects a structured foundation with practical situations, relevant exercises and feedback aligned with your professional objectives.
ADULT LEARNING & ANDRAGOGY
Head of Adult Learning
Federal Diploma of Higher Education in Adult Education
Sandrine Mélé oversees the adult learning approach: coherent progression, active participation and learning methods that take account of prior experience. She supports a structured, practical and human approach to developing competence.
Active at a high professional level, selected against demanding criteria.
Developing the skills of their employees with OSAM.
An experience centred on the people who learn with us.
Personal career goals. Shared organisational priorities.
SERI / SEFRIeduQua-certified institution. Federal qualifications listed by SERI in selected pathways.
TRUST, BUILT THROUGH EXPERIENCE
From ambitious individuals to established organisations. Discover some of the companies that work with OSAM.
LEARNERS’ VOICES
OSAM Google review rating
As displayed on the OSAM website, 4 November 2026.View Google reviews“Patient teaching and very engaging lessons.”
“Excellent quality and personalised practical scenarios.”
GOOD TO KNOW
For specialists, managers, consultants, sales professionals, project leaders and anyone who needs to explain decisions or contribute to important discussions. Stage experience is not required; conversations in small groups provide equally valuable opportunities to practise. The programme is available to private individuals and organisations, including company teams. OSAM welcomes learners living or working in Switzerland as well as international participants joining live online.
OSAM is an eduQua-certified continuing education institution. An OSAM certificate documents the learning agreed for your programme; eduQua is a quality label for the institution, not federal recognition of every individual course.
OSAM’s work connects individual professional development with the needs of companies in Switzerland and internationally. Client references and learner reviews below offer a practical view of that work.
You develop skills you can apply in real situations, with guidance from experienced practitioners and access to learning materials on the OSAM platform. The programme focuses on these outcomes:
Yes. We start with the established programme and refine the emphasis, practical cases and learning support where useful. Adjustments take account of the individual or company’s professional context, existing skills and goals. The agreed programme is confirmed before enrolment; federal examination requirements remain binding where applicable.
For the OSAM certificate, contact us to review your current level, prior experience and objectives. We will confirm the appropriate entry requirements and any recommended preparation.
Rhetoric focuses particularly on argument, language and opposing positions. Presentation training may place more emphasis on delivery, visual aids and the design of a formal talk.
Yes. Credible communication does not require a loud or theatrical style. Exercises help you express yourself clearly in a way that suits your personality and responsibilities.
Yes. Bring the topic, intended audience and likely objections. OSAM adapts the practice and scope to your starting point and sets out the agreed services in an individual proposal.
YOUR CAREER, IN PERSPECTIVE
Depending on your experience and qualifications, this subject can support development in the following professional directions.
Explore Swiss salaries on SalariostatYOUR NEXT STEP
Tell us where you want to go. Together, we will define the learning journey that gets you there.
info@osam-academy.com+41 31 528 01 28