KNOWLEDGE. WITH DIRECTION.
Management & Administration
Lead people, develop organisations and make everyday work more effective.
16 courses to move you forward
Management & Administration
Management
Lead people, organise work and make decisions your team can understand. This programme connects management foundations with the practical demands of working in Switzerland. From a first supervisory position to responsibility for an established team, you explore situations that reflect your own role. OSAM helps you identify the capabilities to develop and the changes you want to achieve at work.
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Leadership
Effective leadership combines a clear direction with trust and consistent action. This programme helps you develop an approach that fits your values, responsibilities and working environment. Through practical situations, you examine how your behaviour, communication and decisions affect others. You learn to involve people, support development and maintain direction through uncertainty, with a learning plan tailored to your professional objectives.
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Human Resources
Support people professionally throughout their journey with an organisation. This programme connects recruitment, personnel administration and development with the particular context of working in Switzerland. You practise handling information carefully, advising managers clearly and approaching sensitive situations in a structured way. Your learning plan reflects your experience, responsibilities and any further qualification pathway you wish to explore.
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Swiss Labour Law
Make employment decisions with a clearer understanding of the Swiss legal context. This programme connects key labour law topics with practical cases and a disciplined approach to checking sources. Learn to identify relevant facts, review documentation and involve qualified support when needed. The emphasis is on private employment relationships, with public-sector or industry-specific rules distinguished where relevant to your agreed learning objectives.
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SME Management
Running a small or medium-sized business requires a connected view of strategy, money, customers and people. This programme brings those perspectives together in a practical approach to managing the business. Work through your company's challenges, examine assumptions and establish achievable priorities. Swiss institutional references provide context, while exercises reflect your sector, resources and stage of development.
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Time Management and Productivity
Greater control starts with deliberate decisions about tasks, attention and collaboration. This programme helps you analyse how you work and build a practical system for prioritising, planning and following through. Try methods on real assignments and identify the changes that suit your circumstances. The focus is on sustainable working habits and realistic capacity, without promising a fixed number of hours saved.
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Artificial Intelligence for Business
Understand where artificial intelligence can help your work and how to introduce it responsibly. This programme combines accessible foundations with practical applications, critical evaluation and organisational implementation. Develop a specific use case from an initial need to a testable pilot. Tools and exercises are selected according to your experience, professional responsibilities and the outcomes you want to explore.
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Office Software and Digital Workplace Skills
Complete everyday digital tasks with greater confidence and consistency. This programme connects word processing, spreadsheets, presentations and collaboration with careful management of files and information. Work through practical examples and develop the functions that matter for your job. Your starting level, software environment and any external certification goals are discussed before the individual learning plan is agreed.
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Corporate Responsibility and Sustainability
Turn responsible business conduct into a practical and explainable part of your organisation. This programme connects social and environmental impacts with strategy, operations and transparent communication. Identify relevant issues, examine available evidence and develop realistic actions. Swiss institutional guidance helps establish context, while specific obligations and priorities depend on your company's activities, size and operating environment.
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Swiss Real Estate Practice
Build a grounded understanding of property management, marketing and financial assessment in Switzerland. This programme connects legal orientation with administrative, technical and commercial responsibilities. Work with typical documents and cases, understand the interfaces between specialists and develop a structured approach to property-related tasks. The scope and depth are adapted to your experience and intended professional application.
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Swiss Business Law
Spot legal risks earlier and make better-informed business decisions. This programme connects the foundations of Swiss business law with practical cases involving contracts, companies, liability and commercial disputes. Develop useful checking routines and learn to work more effectively with qualified legal advisers.
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SAP S/4HANA: administration, purchasing and sales
Turn everyday business tasks into confident SAP S/4HANA operations. Practise purchasing, sales and administrative workflows in a training environment, follow documents through the process and understand how your actions affect other teams. Your learning pathway focuses on your role; the SAP edition, practice system access and exercise scope are confirmed in your proposal before enrolment.
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Purchasing and procurement: supplier selection and management
Buy with clearer criteria, improve delivery reliability and make purchasing costs visible. This programme covers the full operational purchasing cycle: define a need, find and evaluate suppliers, compare offers, place orders and monitor performance. You build practical tools for your own purchasing responsibilities, with a focus on decisions that support the business.
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Business Analysis & Requirements Engineering – IREB CPRE Foundation Preparation
Turn business needs into clear, testable requirements that developers, suppliers and stakeholders can use. Build a practical requirements specification through interviews, modelling and review, while preparing for the IREB CPRE Foundation Level examination. The certification focus is requirements engineering; workplace cases connect it to your wider business analysis role.
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IT Service Management – ITIL Foundation (Version 5) Preparation
Connect reliable IT services with the outcomes your organisation needs. Use practical support and service-delivery cases to clarify responsibilities, improve handovers and prioritise improvements, alongside preparation for ITIL Foundation (Version 5). The programme connects day-to-day service management with the wider digital product and service lifecycle.
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Swiss import and export: customs, Incoterms and Passar
Build reliable processes for goods moving across Switzerland's borders. Work through a complete import or export case, check supporting documents, interpret delivery terms and coordinate with freight forwarders and customs specialists. For organisations, the programme connects everyday operational improvements with a practical Passar transition plan covering data quality, responsibilities and testing.
Explore programmeYOUR NEXT STEP
Your ambitions. Our starting point.
Tell us where you want to go. Together, we will define the learning journey that gets you there.
info@osam-academy.com+41 31 528 01 28