Management & Administration
Understand where artificial intelligence can help your work and how to introduce it responsibly. This programme combines accessible foundations with practical applications, critical evaluation and organisational implementation. Develop a specific use case from an initial need to a testable pilot. Tools and exercises are selected according to your experience, professional responsibilities and the outcomes you want to explore.
Request informationYOUR PROGRAMME AT A GLANCE
For individuals & organisationsWe agree a start that fits your professional and personal commitments.
OSAM certificates: according to your starting level and learning goals. Company group programmes are usually planned in days or half-days.
Federal preparation: see pathway durations belowSynchronous teaching. Both formats include the OSAM platform for course materials and organisational information.
From an eduQua-certified institution.
Related federal examination pathwaysAn individual quotation confirms the programme, delivery format and applicable fees.
Highly personalised teaching with experienced practitioners working at a high professional level.
FROM KNOWLEDGE TO CAPABILITY
For professionals, managers, project leads and organisations seeking to understand, assess or integrate AI applications into business processes.
YOUR LEARNING JOURNEY
These modules form the core programme. Where useful, we refine the emphasis, examples and learning activities to reflect your professional context, starting point and objectives.
Distinguish machine learning, generative AI and common business applications. Accessible examples show suitable tasks and situations where systems can produce errors or unsupported answers. Learn to question product claims and connect technical capabilities with a real operational requirement rather than adopting tools for their novelty.
Identify opportunities within your workflows and prioritise them according to benefit, effort and prerequisites. Consider data availability, required quality and the people affected. For one selected case, define the problem, proposed value and boundaries that will determine what the application should and should not do.
Practise describing tasks through context, objectives, constraints and output requirements. Examples include drafting, summarising, organising information and supporting analysis. Compare outputs, refine instructions and decide which steps require independent professional checking rather than treating a plausible generated answer as established fact.
Examine what information a tool receives and how to review provider terms, permissions and data use. Swiss FDPIC guidance provides an institutional reference point. Exercises cover minimisation, transparency, confidential material and early involvement of responsible specialists where the proposed processing creates higher risks.
Design tests using representative examples and predefined quality criteria. Look beyond apparent time savings to consider errors, rework and user acceptance. Build a pilot plan covering ownership, approval, training and feedback so that implementation remains traceable and can be adjusted when problems become visible.
Develop proportionate usage rules and responsibilities for the selected use case. Plan documentation, monitoring and responses to changes in the tool or its operating conditions. Present a reasoned recommendation to deploy, revise or decline the application, supported by the evidence your pilot is designed to collect.
THE PEOPLE BEHIND YOUR PROGRESS
Educational direction, subject expertise and adult learning support. Your final trainer assignment is confirmed in your proposal.
DIRECTOR’S PERSPECTIVE
Managing Director
Simon Pawolleck provides OSAM’s overall direction. The focus is on relevant skills, a clear learning structure and personal support that connects professional ambitions with practical progress.
EXPERT’S PERSPECTIVE
Programme Director · Artificial Intelligence
Sébastien Brunelle brings the programme’s subject expertise into focus. The educational approach connects a structured foundation with practical situations, relevant exercises and feedback aligned with your professional objectives.
ADULT LEARNING & ANDRAGOGY
Head of Adult Learning
Federal Diploma of Higher Education in Adult Education
Sandrine Mélé oversees the adult learning approach: coherent progression, active participation and learning methods that take account of prior experience. She supports a structured, practical and human approach to developing competence.
SWISS FEDERAL QUALIFICATION PATHWAYS
OSAM offers the following examination preparation in related fields. An OSAM certificate course in this topic is not automatically the complete federal preparation programme. We confirm the appropriate pathway, scope and admission requirements with you before enrolment.
ICT-Berufsbildung Schweiz
An ICT vocational qualification or equivalent plus two years of relevant experience; alternatively an EFZ, maturity certificate or equivalent plus four years of experience, including two in developing or managing projects, products or processes. ICT-Berufsbildung Schweiz provides binding preliminary eligibility assessments.
The examination covers presentation and discussion of an AI opportunity, written case studies on AI implementation and oral critical incidents. The federal qualification requires passing the separate professional examination.
The examination organisation decides on admission. Its current examination regulations and deadlines take precedence; preparation and examination registration are separate steps. We confirm the preparation language separately from the examination language: an English-language information page does not mean the federal examination is offered in English.
Federal professional qualifications are awarded through the relevant federal examination. eduQua certifies the continuing education institution; it does not itself award a federal qualification.
SBFI / SERI — official professional qualifications registerActive at a high professional level, selected against demanding criteria.
Developing the skills of their employees with OSAM.
An experience centred on the people who learn with us.
Personal career goals. Shared organisational priorities.
SERI / SEFRIeduQua-certified institution. Federal qualifications listed by SERI in selected pathways.
TRUST, BUILT THROUGH EXPERIENCE
From ambitious individuals to established organisations. Discover some of the companies that work with OSAM.
LEARNERS’ VOICES
OSAM Google review rating
As displayed on the OSAM website, 4 November 2026.View Google reviews“Patient teaching and very engaging lessons.”
“Excellent quality and personalised practical scenarios.”
GOOD TO KNOW
For professionals, managers, project leads and organisations seeking to understand, assess or integrate AI applications into business processes. The programme is available to private individuals and organisations, including company teams. OSAM welcomes learners living or working in Switzerland as well as international participants joining live online.
OSAM is an eduQua-certified continuing education institution. An OSAM certificate documents the learning agreed for your programme; eduQua is a quality label for the institution, not federal recognition of every individual course.
The related federal qualifications listed on this page are recognised Swiss qualifications, recorded in the official SERI register. They require the prescribed federal examination and admission conditions.
SERI / SEFRI official registerOSAM’s work connects individual professional development with the needs of companies in Switzerland and internationally. Client references and learner reviews below offer a practical view of that work.
You develop skills you can apply in real situations, with guidance from experienced practitioners and access to learning materials on the OSAM platform. The programme focuses on these outcomes:
Yes. We start with the established programme and refine the emphasis, practical cases and learning support where useful. Adjustments take account of the individual or company’s professional context, existing skills and goals. The agreed programme is confirmed before enrolment; federal examination requirements remain binding where applicable.
For the OSAM certificate, contact us to review your current level, prior experience and objectives. We will confirm the appropriate entry requirements and any recommended preparation.
An ICT vocational qualification or equivalent plus two years of relevant experience; alternatively an EFZ, maturity certificate or equivalent plus four years of experience, including two in developing or managing projects, products or processes. ICT-Berufsbildung Schweiz provides binding preliminary eligibility assessments.
Examination details & official sourcesNot for an application-focused introduction. Technical depth is agreed according to your background and project objectives. The programme may focus on everyday tools, process design or more advanced business applications.
Initial exercises should use fictional, anonymised or expressly approved data. Production use requires review of internal rules, provider conditions and relevant data protection requirements before information is shared.
No. An individually agreed AI programme differs from a dedicated examination preparation course. If you seek a federal professional qualification, admission conditions, examination requirements and preparation are reviewed separately.
YOUR CAREER, IN PERSPECTIVE
Depending on your experience and qualifications, this subject can support development in the following professional directions.
Explore Swiss salaries on SalariostatYOUR NEXT STEP
Tell us where you want to go. Together, we will define the learning journey that gets you there.
info@osam-academy.com+41 31 528 01 28