Communication
Helping adults learn requires more than a polished presentation. Design purposeful learning activities, involve participants and check whether new knowledge can be applied. OSAM combines adult-learning principles with the development of your own teaching session, considering in-person delivery, live online learning and the practical organisation of work as an internal or independent trainer.
Request informationYOUR PROGRAMME AT A GLANCE
For individuals & organisationsWe agree a start that fits your professional and personal commitments.
OSAM certificates: according to your starting level and learning goals. Company group programmes are usually planned in days or half-days.
Synchronous teaching. Both formats include the OSAM platform for course materials and organisational information.
From an eduQua-certified institution.
An individual quotation confirms the programme, delivery format and applicable fees.
Highly personalised teaching with experienced practitioners working at a high professional level.
FROM KNOWLEDGE TO CAPABILITY
For internal subject-matter trainers, course facilitators, consultants and independent professionals who teach adults in their field. Bring a topic that can become a concrete example for developing objectives, exercises, learning materials and evaluation methods.
YOUR LEARNING JOURNEY
These modules form the core programme. Where useful, we refine the emphasis, examples and learning activities to reflect your professional context, starting point and objectives.
Clarify prior knowledge, expectations and the situations in which participants will use their learning. Develop realistic objectives and a justified selection of content. Distinguish sharing information from developing practical capability and align the scope with the time available.
Design a session with an introduction, active participation, practice and review. Select methods according to the objectives and group. A delivery plan makes timing, materials and possible adaptations visible, supporting a coherent session when participants learn at different speeds.
Give clear instructions, facilitate discussion and offer specific feedback. Practise responding to quieter participants, dominant contributions and differing expectations. Establish a respectful learning environment and recognise when personal or specialist difficulties extend beyond your responsibilities as a trainer.
Create understandable materials and choose technology for its learning value. Plan interaction, technical preparation and alternative access for live online delivery. Include readability, data protection and responsible use of third-party materials when designing resources for participants.
Choose tasks, observations and feedback that match the learning objectives. Distinguish participant satisfaction from demonstrated learning. Also clarify the service description, preparation requirements and organisational arrangements that support reliable work as an internal or independent learning professional.
Deliver a short learning activity and receive feedback against transparent criteria. Review planning, participation and the observed learning outcome. Identify improvements and build a personal development plan that can include recognised Swiss qualification pathways where relevant to your goals.
THE PEOPLE BEHIND YOUR PROGRESS
Educational direction, subject expertise and adult learning support. Your final trainer assignment is confirmed in your proposal.
DIRECTOR’S PERSPECTIVE
Managing Director
Simon Pawolleck provides OSAM’s overall direction. The focus is on relevant skills, a clear learning structure and personal support that connects professional ambitions with practical progress.
ADULT LEARNING & ANDRAGOGY
Head of Adult Learning
Programme expert · Train the trainer
Federal Diploma of Higher Education in Adult Education
Sandrine Mélé oversees the adult learning approach: coherent progression, active participation and learning methods that take account of prior experience. She supports a structured, practical and human approach to developing competence.
Active at a high professional level, selected against demanding criteria.
Developing the skills of their employees with OSAM.
An experience centred on the people who learn with us.
Personal career goals. Shared organisational priorities.
SERI / SEFRIeduQua-certified institution. Federal qualifications listed by SERI in selected pathways.
TRUST, BUILT THROUGH EXPERIENCE
From ambitious individuals to established organisations. Discover some of the companies that work with OSAM.
LEARNERS’ VOICES
OSAM Google review rating
As displayed on the OSAM website, 4 November 2026.View Google reviews“Patient teaching and very engaging lessons.”
“Excellent quality and personalised practical scenarios.”
GOOD TO KNOW
For internal subject-matter trainers, course facilitators, consultants and independent professionals who teach adults in their field. Bring a topic that can become a concrete example for developing objectives, exercises, learning materials and evaluation methods. The programme is available to private individuals and organisations, including company teams. OSAM welcomes learners living or working in Switzerland as well as international participants joining live online.
OSAM is an eduQua-certified continuing education institution. An OSAM certificate documents the learning agreed for your programme; eduQua is a quality label for the institution, not federal recognition of every individual course.
OSAM’s work connects individual professional development with the needs of companies in Switzerland and internationally. Client references and learner reviews below offer a practical view of that work.
You develop skills you can apply in real situations, with guidance from experienced practitioners and access to learning materials on the OSAM platform. The programme focuses on these outcomes:
Yes. We start with the established programme and refine the emphasis, practical cases and learning support where useful. Adjustments take account of the individual or company’s professional context, existing skills and goals. The agreed programme is confirmed before enrolment; federal examination requirements remain binding where applicable.
For the OSAM certificate, contact us to review your current level, prior experience and objectives. We will confirm the appropriate entry requirements and any recommended preparation.
No. This OSAM programme is not automatically an SVEB certificate course. An SVEB qualification has separate requirements concerning recognised modules, assessment and practical experience, which must be checked independently.
Yes. Your own subject is a useful foundation. Within the agreed scope, develop objectives, a session plan, exercises and resources, then practise delivering a selected activity.
Yes. Induction, product training and knowledge transfer can become applied cases. OSAM adapts the content and delivery to your learners and organisational requirements.
YOUR CAREER, IN PERSPECTIVE
Depending on your experience and qualifications, this subject can support development in the following professional directions.
Explore Swiss salaries on SalariostatYOUR NEXT STEP
Tell us where you want to go. Together, we will define the learning journey that gets you there.
info@osam-academy.com+41 31 528 01 28