Health
Build the confidence to respond when someone needs help. This course combines a structured approach to emergencies with supervised practice and scenarios relevant to your workplace or everyday life. OSAM agrees the scope with you before training, taking account of prior knowledge, practical requirements and the responsibilities of your organisation.
Request informationYOUR PROGRAMME AT A GLANCE
For individuals & organisationsWe agree a start that fits your professional and personal commitments.
OSAM certificates: according to your starting level and learning goals. Company group programmes are usually planned in days or half-days.
Synchronous teaching. Both formats include the OSAM platform for course materials and organisational information.
From an eduQua-certified institution.
An individual quotation confirms the programme, delivery format and applicable fees.
Highly personalised teaching with experienced practitioners working at a high professional level.
FROM KNOWLEDGE TO CAPABILITY
Employees, managers, reception teams and individuals seeking an introduction or refresher in first aid. Workplace responsibilities and any sector-specific requirements are discussed before the programme is confirmed.
YOUR LEARNING JOURNEY
These modules form the core programme. Where useful, we refine the emphasis, examples and learning activities to reflect your professional context, starting point and objectives.
Examine typical incidents and identify dangers affecting responders and the person involved. Guided scenarios develop a methodical approach to priorities while professional assistance is being arranged. You learn to distinguish practical first aid responsibilities from decisions requiring healthcare professionals.
Supervised practical work introduces resuscitation and the use of an automated external defibrillator. Course planning refers to current Swiss Resuscitation Council guidance. Age-specific situations are included only within the agreed scope and with appropriately qualified instruction and suitable equipment.
Explore the initial management of visible injuries, the purpose of basic first aid materials and hygienic working methods. Exercises focus on safe action, observation and timely escalation. They do not train participants to diagnose internal injuries or replace medical assessment.
Work through scenarios in which unusual symptoms may indicate an emergency. Practise describing observations clearly, supporting the person and noticing changes while help is organised. The emphasis is on appropriate escalation rather than attempting to determine or treat an underlying condition.
Discuss falls, burns and incidents relevant to your working environment. Review the limits of your role, environmental safety and existing workplace procedures. Scenarios are selected around actual risks so that the learning supports a coherent local response rather than isolated techniques.
Rehearse an emergency call, allocation of tasks and transfer of information to professional responders. Bring the learning together in a practical outline of responsibilities, available materials and future practice needs. Feedback identifies skills that require further supervised repetition.
THE PEOPLE BEHIND YOUR PROGRESS
Educational direction, subject expertise and adult learning support. Your final trainer assignment is confirmed in your proposal.
DIRECTOR’S PERSPECTIVE
Managing Director
Simon Pawolleck provides OSAM’s overall direction. The focus is on relevant skills, a clear learning structure and personal support that connects professional ambitions with practical progress.
EXPERT’S PERSPECTIVE
Expert to be confirmed
OSAM will confirm the trainer, relevant professional experience and availability for this programme. The teaching connects structured knowledge with practical application and useful feedback.
ADULT LEARNING & ANDRAGOGY
Head of Adult Learning
Federal Diploma of Higher Education in Adult Education
Sandrine Mélé oversees the adult learning approach: coherent progression, active participation and learning methods that take account of prior experience. She supports a structured, practical and human approach to developing competence.
Active at a high professional level, selected against demanding criteria.
Developing the skills of their employees with OSAM.
An experience centred on the people who learn with us.
Personal career goals. Shared organisational priorities.
SERI / SEFRIeduQua-certified institution. Federal qualifications listed by SERI in selected pathways.
TRUST, BUILT THROUGH EXPERIENCE
From ambitious individuals to established organisations. Discover some of the companies that work with OSAM.
LEARNERS’ VOICES
OSAM Google review rating
As displayed on the OSAM website, 4 November 2026.View Google reviews“Patient teaching and very engaging lessons.”
“Excellent quality and personalised practical scenarios.”
GOOD TO KNOW
Employees, managers, reception teams and individuals seeking an introduction or refresher in first aid. Workplace responsibilities and any sector-specific requirements are discussed before the programme is confirmed. The programme is available to private individuals and organisations, including company teams. OSAM welcomes learners living or working in Switzerland as well as international participants joining live online.
OSAM is an eduQua-certified continuing education institution. An OSAM certificate documents the learning agreed for your programme; eduQua is a quality label for the institution, not federal recognition of every individual course.
OSAM’s work connects individual professional development with the needs of companies in Switzerland and internationally. Client references and learner reviews below offer a practical view of that work.
You develop skills you can apply in real situations, with guidance from experienced practitioners and access to learning materials on the OSAM platform. The programme focuses on these outcomes:
Yes. We start with the established programme and refine the emphasis, practical cases and learning support where useful. Adjustments take account of the individual or company’s professional context, existing skills and goals. The agreed programme is confirmed before enrolment; federal examination requirements remain binding where applicable.
For the OSAM certificate, contact us to review your current level, prior experience and objectives. We will confirm the appropriate entry requirements and any recommended preparation.
No. SRC recognition and a corresponding certificate must be expressly confirmed for the particular course. Referencing SRC guidance does not itself establish recognition or accreditation.
Theory can be introduced remotely. Practical skills require suitable supervised exercises and assessment. Your consultation establishes the in-person practice needed for the learning objective and any specific evidence of competence you require.
The proposal confirms the agreed scope, delivery format, price and completion document. Participation does not automatically confer a regulated occupational role or satisfy a particular employer requirement.
YOUR CAREER, IN PERSPECTIVE
Depending on your experience and qualifications, this subject can support development in the following professional directions.
Explore Swiss salaries on SalariostatYOUR NEXT STEP
Tell us where you want to go. Together, we will define the learning journey that gets you there.
info@osam-academy.com+41 31 528 01 28