Management & Administration
Effective leadership combines a clear direction with trust and consistent action. This programme helps you develop an approach that fits your values, responsibilities and working environment. Through practical situations, you examine how your behaviour, communication and decisions affect others. You learn to involve people, support development and maintain direction through uncertainty, with a learning plan tailored to your professional objectives.
Request informationYOUR PROGRAMME AT A GLANCE
For individuals & organisationsWe agree a start that fits your professional and personal commitments.
OSAM certificates: according to your starting level and learning goals. Company group programmes are usually planned in days or half-days.
Federal preparation: see pathway durations belowSynchronous teaching. Both formats include the OSAM platform for course materials and organisational information.
From an eduQua-certified institution.
Related federal examination pathwaysAn individual quotation confirms the programme, delivery format and applicable fees.
Highly personalised teaching with experienced practitioners working at a high professional level.
FROM KNOWLEDGE TO CAPABILITY
For managers, business owners, project leaders and specialists who need to influence people and build commitment, including without formal line authority.
YOUR LEARNING JOURNEY
These modules form the core programme. Where useful, we refine the emphasis, examples and learning activities to reflect your professional context, starting point and objectives.
Explore the values, strengths and habitual responses that shape your leadership. Compare approaches using situations from your own role and discuss their limitations. Develop a personal framework for clarifying expectations, recognising blind spots and adapting your behaviour to the needs of different contexts.
Examine how reliability, explainable decisions and respectful conduct affect cooperation. Connect a common direction with the concerns of individual team members. Practise making different perspectives visible and encouraging participation while remaining accountable for decisions that fall within your leadership responsibilities.
Identify what helps or hinders people in different roles. Practise development conversations that connect individual strengths with organisational needs. Use questions that encourage ownership, then agree realistic learning steps, relevant support and review points that keep development connected to everyday work.
Reflect on the effects of emotion on interpretation, communication and decision-making. Exercises help you listen under pressure, name the issue and state boundaries clearly. The emphasis is on professional conduct and self-awareness, rather than diagnosing colleagues or making assumptions about their personality.
Assess how a change may create different uncertainties for different people. Plan orientation, communication and opportunities for feedback. Practise responding to objections and distinguish understandable concerns from implementation problems that call for additional resources, revised sequencing or changes to the original proposal.
Translate a strategic intention into understandable priorities for your area of responsibility. A practical project connects direction with specific action and evidence of progress. Decide how to seek feedback, review the effects of your decisions and adjust your approach as circumstances change.
THE PEOPLE BEHIND YOUR PROGRESS
Educational direction, subject expertise and adult learning support. Your final trainer assignment is confirmed in your proposal.
DIRECTOR’S PERSPECTIVE
Managing Director
Simon Pawolleck provides OSAM’s overall direction. The focus is on relevant skills, a clear learning structure and personal support that connects professional ambitions with practical progress.
EXPERT’S PERSPECTIVE
Programme Director · Leadership
Matthieu Wildhaber brings the programme’s subject expertise into focus. The educational approach connects a structured foundation with practical situations, relevant exercises and feedback aligned with your professional objectives.
ADULT LEARNING & ANDRAGOGY
Head of Adult Learning
Federal Diploma of Higher Education in Adult Education
Sandrine Mélé oversees the adult learning approach: coherent progression, active participation and learning methods that take account of prior experience. She supports a structured, practical and human approach to developing competence.
SWISS FEDERAL QUALIFICATION PATHWAYS
OSAM offers the following examination preparation in related fields. An OSAM certificate course in this topic is not automatically the complete federal preparation programme. We confirm the appropriate pathway, scope and admission requirements with you before enrolment.
SVF-ASFC — Schweizerische Vereinigung für Führungsausbildung
A vocational or upper-secondary qualification (or equivalent) and three years of professional experience, including one leading a team/group. Without that qualification: six years of experience, including one in leadership. Required module certificates or equivalences apply to both routes.
Admission to OSAM preparation and admission to the federal examination are separate decisions. The responsible examination committee assesses your individual evidence.
An integrated written case study (four hours) and an integrated oral professional interview (approximately 90 minutes).
The examination organisation decides on admission. Its current examination regulations and deadlines take precedence; preparation and examination registration are separate steps. We confirm the preparation language separately from the examination language: an English-language information page does not mean the federal examination is offered in English.
Federal professional qualifications are awarded through the relevant federal examination. eduQua certifies the continuing education institution; it does not itself award a federal qualification.
SBFI / SERI — official professional qualifications registerActive at a high professional level, selected against demanding criteria.
Developing the skills of their employees with OSAM.
An experience centred on the people who learn with us.
Personal career goals. Shared organisational priorities.
SERI / SEFRIeduQua-certified institution. Federal qualifications listed by SERI in selected pathways.
TRUST, BUILT THROUGH EXPERIENCE
From ambitious individuals to established organisations. Discover some of the companies that work with OSAM.
LEARNERS’ VOICES
OSAM Google review rating
As displayed on the OSAM website, 4 November 2026.View Google reviews“Patient teaching and very engaging lessons.”
“Excellent quality and personalised practical scenarios.”
GOOD TO KNOW
For managers, business owners, project leaders and specialists who need to influence people and build commitment, including without formal line authority. The programme is available to private individuals and organisations, including company teams. OSAM welcomes learners living or working in Switzerland as well as international participants joining live online.
OSAM is an eduQua-certified continuing education institution. An OSAM certificate documents the learning agreed for your programme; eduQua is a quality label for the institution, not federal recognition of every individual course.
The related federal qualifications listed on this page are recognised Swiss qualifications, recorded in the official SERI register. They require the prescribed federal examination and admission conditions.
SERI / SEFRI official registerOSAM’s work connects individual professional development with the needs of companies in Switzerland and internationally. Client references and learner reviews below offer a practical view of that work.
You develop skills you can apply in real situations, with guidance from experienced practitioners and access to learning materials on the OSAM platform. The programme focuses on these outcomes:
Yes. We start with the established programme and refine the emphasis, practical cases and learning support where useful. Adjustments take account of the individual or company’s professional context, existing skills and goals. The agreed programme is confirmed before enrolment; federal examination requirements remain binding where applicable.
For the OSAM certificate, contact us to review your current level, prior experience and objectives. We will confirm the appropriate entry requirements and any recommended preparation.
A vocational or upper-secondary qualification (or equivalent) and three years of professional experience, including one leading a team/group. Without that qualification: six years of experience, including one in leadership. Required module certificates or equivalences apply to both routes.
Examination details & official sourcesLeadership places particular emphasis on direction, trust and influence. Management focuses more on organising and coordinating work. Both are useful in practice, and your programme can reflect the balance your role requires.
No. Leadership also matters in project work and specialist roles. Exercises are selected according to your current responsibilities and the situations you are preparing to handle.
A programme can be designed around a team's shared challenges and objectives. OSAM defines the scope, delivery arrangements and fees after a needs discussion and provides a tailored proposal.
YOUR CAREER, IN PERSPECTIVE
Depending on your experience and qualifications, this subject can support development in the following professional directions.
Explore Swiss salaries on SalariostatYOUR NEXT STEP
Tell us where you want to go. Together, we will define the learning journey that gets you there.
info@osam-academy.com+41 31 528 01 28