Management & Administration
Turn everyday business tasks into confident SAP S/4HANA operations. Practise purchasing, sales and administrative workflows in a training environment, follow documents through the process and understand how your actions affect other teams. Your learning pathway focuses on your role; the SAP edition, practice system access and exercise scope are confirmed in your proposal before enrolment.
Request informationYOUR PROGRAMME AT A GLANCE
For individuals & organisationsWe agree a start that fits your professional and personal commitments.
OSAM certificates: according to your starting level and learning goals. Company group programmes are usually planned in days or half-days.
Synchronous teaching. Both formats include the OSAM platform for course materials and organisational information.
From an eduQua-certified institution.
An individual quotation confirms the programme, delivery format and applicable fees.
Highly personalised teaching with experienced practitioners working at a high professional level.
FROM KNOWLEDGE TO CAPABILITY
Commercial employees, administrative assistants and purchasing, sales or logistics staff who want to use SAP S/4HANA in their daily work. Suitable for individuals building operational skills and companies preparing teams for new processes or responsibilities.
YOUR LEARNING JOURNEY
These modules form the core programme. Where useful, we refine the emphasis, examples and learning activities to reflect your professional context, starting point and objectives.
Connect your job responsibilities with an end-to-end business process. Learn to locate apps, search records, filter lists and inspect document status. Distinguish the training environment from a production system and practise within the permissions and SAP edition agreed for your programme.
Explore how business partners, products and organisational units support transactions. Check essential fields, recognise inconsistent records and understand why data quality matters. Work with sample data to avoid duplicate entries and communicate corrections to the responsible team.
Translate a purchasing request into the information required for processing. Practise the agreed requisition and purchase-order steps, check quantities, delivery dates and commercial terms, and follow approval status. Understand the handover between the requester, purchasing and the supplier.
Follow a delivery through receipt and document verification. Compare the purchase order, goods receipt and supplier invoice, identify quantity or price differences and record the next action. Interpret relevant stock information and discuss when to involve logistics or finance.
Work through an example customer requirement, quotation and sales order according to the configured exercise scope. Check customer and product information, prices, quantities and delivery expectations. Trace the relationship between documents and identify information that needs clarification before processing.
Follow the operational stages between order confirmation, delivery and billing. Read document flow and status information, identify incomplete or blocked items and prepare a clear response for the relevant team. Discuss common adjustments and the limits of your authorisation.
Use the available lists and reports to find open orders, late deliveries or incomplete documents. Choose useful filters, interpret the results and prioritise follow-up. Build a simple control checklist that links each issue to an owner and a documented next step.
Complete a connected business scenario in the agreed practice environment. Explain your choices, verify document consistency and resolve selected errors with feedback. Finish with a personal operating guide and an action plan for transferring the skills to your work.
THE PEOPLE BEHIND YOUR PROGRESS
Educational direction, subject expertise and adult learning support. Your final trainer assignment is confirmed in your proposal.
DIRECTOR’S PERSPECTIVE
Managing Director
Simon Pawolleck provides OSAM’s overall direction. The focus is on relevant skills, a clear learning structure and personal support that connects professional ambitions with practical progress.
EXPERT’S PERSPECTIVE
Digital transformation · OSAM expert network
Sébastien Brunelle is presented as a relevant expert from the OSAM network. The course trainer will be confirmed for your programme. Subject expertise supports practical cases, focused feedback and applications related to your working context.
ADULT LEARNING & ANDRAGOGY
Head of Adult Learning
Federal Diploma of Higher Education in Adult Education
Sandrine Mélé oversees the adult learning approach: coherent progression, active participation and learning methods that take account of prior experience. She supports a structured, practical and human approach to developing competence.
Active at a high professional level, selected against demanding criteria.
Developing the skills of their employees with OSAM.
An experience centred on the people who learn with us.
Personal career goals. Shared organisational priorities.
SERI / SEFRIeduQua-certified institution. Federal qualifications listed by SERI in selected pathways.
TRUST, BUILT THROUGH EXPERIENCE
From ambitious individuals to established organisations. Discover some of the companies that work with OSAM.
LEARNERS’ VOICES
OSAM Google review rating
As displayed on the OSAM website, 4 November 2026.View Google reviews“Patient teaching and very engaging lessons.”
“Excellent quality and personalised practical scenarios.”
GOOD TO KNOW
Commercial employees, administrative assistants and purchasing, sales or logistics staff who want to use SAP S/4HANA in their daily work. Suitable for individuals building operational skills and companies preparing teams for new processes or responsibilities. The programme is available to private individuals and organisations, including company teams. OSAM welcomes learners living or working in Switzerland as well as international participants joining live online.
OSAM is an eduQua-certified continuing education institution. An OSAM certificate documents the learning agreed for your programme; eduQua is a quality label for the institution, not federal recognition of every individual course.
OSAM’s work connects individual professional development with the needs of companies in Switzerland and internationally. Client references and learner reviews below offer a practical view of that work.
You develop skills you can apply in real situations, with guidance from experienced practitioners and access to learning materials on the OSAM platform. The programme focuses on these outcomes:
Yes. We start with the established programme and refine the emphasis, practical cases and learning support where useful. Adjustments take account of the individual or company’s professional context, existing skills and goals. The agreed programme is confirmed before enrolment; federal examination requirements remain binding where applicable.
For the OSAM certificate, contact us to review your current level, prior experience and objectives. We will confirm the appropriate entry requirements and any recommended preparation.
The programme is designed around hands-on work in an SAP training environment. Before enrolment, your proposal confirms the edition, available functions, access period, licences and any associated costs. Access may be arranged through an appropriate licensed system or your organisation’s authorised training environment; access to a production system is not required.
The agreed OSAM pathway leads to an OSAM certificate subject to its assessment requirements. This is distinct from an official SAP certification. A SAP examination, voucher or certification preparation is not included unless separately specified in the proposal.
Basic computer confidence and familiarity with commercial processes are useful. No programming is required for this operational course. We assess your starting point and the responsibilities you want to take on, then confirm the prerequisites and appropriate level before enrolment.
Yes, the examples and emphasis can reflect your role and processes. SAP screens, permissions and workflows vary by edition and configuration. We agree which differences to cover and whether an authorised company training system or anonymised process examples can be used.
YOUR CAREER, IN PERSPECTIVE
Depending on your experience and qualifications, this subject can support development in the following professional directions.
Explore Swiss salaries on SalariostatYOUR NEXT STEP
Tell us where you want to go. Together, we will define the learning journey that gets you there.
info@osam-academy.com+41 31 528 01 28