Management & Administration
Greater control starts with deliberate decisions about tasks, attention and collaboration. This programme helps you analyse how you work and build a practical system for prioritising, planning and following through. Try methods on real assignments and identify the changes that suit your circumstances. The focus is on sustainable working habits and realistic capacity, without promising a fixed number of hours saved.
Request informationYOUR PROGRAMME AT A GLANCE
For individuals & organisationsWe agree a start that fits your professional and personal commitments.
OSAM certificates: according to your starting level and learning goals. Company group programmes are usually planned in days or half-days.
Synchronous teaching. Both formats include the OSAM platform for course materials and organisational information.
From an eduQua-certified institution.
An individual quotation confirms the programme, delivery format and applicable fees.
Highly personalised teaching with experienced practitioners working at a high professional level.
FROM KNOWLEDGE TO CAPABILITY
For professionals, managers, self-employed people and teams coordinating multiple demands and seeking a more reliable way to organise their work.
YOUR LEARNING JOURNEY
These modules form the core programme. Where useful, we refine the emphasis, examples and learning activities to reflect your professional context, starting point and objectives.
Record typical tasks, interruptions and recurring bottlenecks. Separate habits you can influence from structural constraints that require wider discussion. Define specific improvement objectives and observe the situations that support concentration, those that undermine it and those requiring an agreement with another person.
Assess tasks by importance, urgency and effort. Break large assignments into actionable next steps and make competing priorities visible. Develop a considered list of activities to reduce, delegate or stop, then practise explaining these choices in relation to your responsibilities and expected results.
Connect a weekly overview, calendar and task list in a manageable system. Allow for buffers, dependencies and routine work instead of planning every minute as productive capacity. Test the plan against actual workload and identify which commitments need renegotiation when new demands arise.
Examine how notifications, meetings and unplanned requests affect different types of work. Try suitable agreements for focused periods and availability. The aim is dependable coordination with colleagues and customers that reflects both the requirements of your tasks and the needs of the people around you.
Practise clarifying expectations early, grouping questions and recording commitments clearly. Difficult scenarios involve competing requests and unrealistic deadlines. Learn to discuss options and consequences constructively rather than treating every workload problem as something to solve through greater individual effort or longer working hours.
Design short daily and weekly reviews that keep open commitments and next steps visible. Run a personal experiment connecting one chosen method with observation and adjustment. Include breaks and recovery within a workable organisation of the day, rather than viewing them only as rewards for completion.
THE PEOPLE BEHIND YOUR PROGRESS
Educational direction, subject expertise and adult learning support. Your final trainer assignment is confirmed in your proposal.
DIRECTOR’S PERSPECTIVE
Managing Director
Simon Pawolleck provides OSAM’s overall direction. The focus is on relevant skills, a clear learning structure and personal support that connects professional ambitions with practical progress.
EXPERT’S PERSPECTIVE
Programme Director · Management
Matthieu Wildhaber is presented as a relevant expert from the OSAM network. The course trainer will be confirmed for your programme. Subject expertise supports practical cases, focused feedback and applications related to your working context.
ADULT LEARNING & ANDRAGOGY
Head of Adult Learning
Federal Diploma of Higher Education in Adult Education
Sandrine Mélé oversees the adult learning approach: coherent progression, active participation and learning methods that take account of prior experience. She supports a structured, practical and human approach to developing competence.
Active at a high professional level, selected against demanding criteria.
Developing the skills of their employees with OSAM.
An experience centred on the people who learn with us.
Personal career goals. Shared organisational priorities.
SERI / SEFRIeduQua-certified institution. Federal qualifications listed by SERI in selected pathways.
TRUST, BUILT THROUGH EXPERIENCE
From ambitious individuals to established organisations. Discover some of the companies that work with OSAM.
LEARNERS’ VOICES
OSAM Google review rating
As displayed on the OSAM website, 4 November 2026.View Google reviews“Patient teaching and very engaging lessons.”
“Excellent quality and personalised practical scenarios.”
GOOD TO KNOW
For professionals, managers, self-employed people and teams coordinating multiple demands and seeking a more reliable way to organise their work. The programme is available to private individuals and organisations, including company teams. OSAM welcomes learners living or working in Switzerland as well as international participants joining live online.
OSAM is an eduQua-certified continuing education institution. An OSAM certificate documents the learning agreed for your programme; eduQua is a quality label for the institution, not federal recognition of every individual course.
OSAM’s work connects individual professional development with the needs of companies in Switzerland and internationally. Client references and learner reviews below offer a practical view of that work.
You develop skills you can apply in real situations, with guidance from experienced practitioners and access to learning materials on the OSAM platform. The programme focuses on these outcomes:
Yes. We start with the established programme and refine the emphasis, practical cases and learning support where useful. Adjustments take account of the individual or company’s professional context, existing skills and goals. The agreed programme is confirmed before enrolment; federal examination requirements remain binding where applicable.
For the OSAM certificate, contact us to review your current level, prior experience and objectives. We will confirm the appropriate entry requirements and any recommended preparation.
The main focus is how you work. Existing calendars and task tools can be included so that your new routines fit your organisation's requirements and available software.
No. Results depend on the work, your control over it and implementation. You select relevant indicators and examine which changes are useful in your own circumstances.
Yes. Shared issues such as meetings, availability and handovers work well in a team programme. OSAM prepares the scope and quotation around the objectives agreed with you.
YOUR CAREER, IN PERSPECTIVE
Depending on your experience and qualifications, this subject can support development in the following professional directions.
Explore Swiss salaries on SalariostatYOUR NEXT STEP
Tell us where you want to go. Together, we will define the learning journey that gets you there.
info@osam-academy.com+41 31 528 01 28